OUR STORE POLICIES

Things You Need to Know

We founded Doc Boston Sports with one goal in mind: giving our customers a fair, rewarding, and enjoyable shopping experience. Our store policies are detailed below, please have a look and contact us to learn more.

Tennis Ball
 

OUR PRIVACY POLICY

All About Information Security

At www.docbostonsports.com, accessible from https://www.docbostonsports.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by www.docbostonsports.com and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at docboston@docbostonsports.com

Log Files
www.docbostonsports.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons
Like any other website, www.docbostonsports.com uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of www.docbostonsports.com. Our Privacy Policy was created with the help of the Privacy Policy Generator.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on www.docbostonsports.com, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that www.docbostonsports.com has no access to or control over these cookies that are used by third-party advertisers.

Third-Party Privacy Policies

www.docbostonsports.com's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?

Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

www.docbostonsports.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in www.docbostonsports.com. This policy is not applicable to any information collected offline or via channels other than this website.

Consent
By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

 

RETURNS AND REFUNDS

Everything You Need to Know

Claims for damages or shortages must be made within 7 days of receipt of the order. 

Requests for returns must be made within 15 days from the date of shipment and returned in the original packaging. 

Closeout merchandise may not be returned; all sales final.

Decorated, Wool and Sublimated products may not be returned including third-party shipments.
Returns are subject to a 15% restocking charge.
All returns require a Return Authorization. 

Returned merchandise must be received within 30 days of receiving the Return Authorization.

The restock fee will be waived if a replacement order of equal or greater value is placed at the time the Return Authorization is issued.

We do not issue a refund.

Learn More
 

SHIPPING AND DELIVERY

What You Need to Know

Domestic Shipping Policy 

Shipment processing time 

All orders are processed within 3-5 business days depending on the agreement. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email

or telephone.


International Shipping Policy 

We only ship to Germany and the Philippines for international transactions.

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